Frequently asked questions to help you buy a voucher, a gift box or an item - DAHARA
Are gift boxes sent immediately after purchase?
After your purchase, the gift box is sent immediately in digital format. The recipient can then choose their appointment dates to enjoy their wellness experience at DAHARA.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are also available at DAHARA Estetica e Benessere in Lugano, where you can enjoy our wide range of wellness and beauty services.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can have the gift box delivered directly to the recipient without specifying the amount. To do this, select the 'Hide the amount' option when placing your order at DAHARA.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to have your gift box sent by email, by mail, or opt for in-store pickup when finalizing your order at DAHARA.
Can I buy multiple gift boxes online for different people?
You can absolutely purchase multiple gift boxes online for different recipients. Each box will be personalized according to your wishes, with an immediate digital delivery for flexible use. At DAHARA, we guarantee a high-quality service for customized moments of well-being.
How do I create a group fund and invite people?
To create a kitty and offer a DAHARA gift box, select the dedicated option during your online purchase. You can then invite participants by email or by sharing a link. The beneficiaries can choose from a variety of massages and treatments, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, for a customized wellness experience.
How can I choose the amount for a gift card?
You can freely choose the amount of the gift check by opting for the gift regalo with a free importo at DAHARA.
How can I log in to my account?
To access your DAHARA account, use the associated email address and password. If you have forgotten your password, use the reset option available on the login page of our DAHARA institution.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button. You can then continue shopping for wellness gift boxes at DAHARA.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple DAHARA gift boxes at the same time. They will all be included in your order.
How do I remove a gift box from my cart?
To remove a box from your cart, click on the delete icon next to the item in question. You can also empty your entire cart using the dedicated option. At DAHARA, your satisfaction is our priority.
How do I purchase or give a gift box?
To offer a DAHARA gift box, choose the box of your choice, add it to your cart, and complete your order. You can customize your box with a message for the recipient before giving it.
Can we give a gift certificate and let the recipient choose the experience?
With a good gift from the DAHARA aesthetic center, the recipient can choose from a wide range of treatments, such as massages or facials, for a customized wellness experience.
Can I modify or cancel my order?
Modifications or cancellations of your order depend on DAHARA's specific conditions. You can benefit from an immediate digital dispatch of your box, allowing the recipient to choose treatment dates according to the establishment's availability.
Is the gift box customer service reachable by email?
You can reach us by email at the address indicated on our website for any questions regarding your gift box. We commit to responding to you within 48 business hours at DAHARA.
Is the gift box customer service reachable by phone?
DAHARA's customer service is reachable by phone from Monday to Friday, 9 AM to 6 PM.
Can I check the status of my gift box online?
You can check the status of your DAHARA gift box online via your personal account on our website. Log in with the credentials received when you purchased your DAHARA box.
Is there an online chat available for questions about gift boxes?
An online chat is available on the DAHARA website to answer your questions about gift boxes. You can access it to get information about opening hours and the services offered by the establishment.
Is there a dedicated customer service for gift boxes?
DAHARA provides you with customer service for any questions regarding your gift box. You can benefit from dedicated assistance to fully enjoy your wellness experience.
Is there a dedicated FAQ for gift boxes?
This FAQ is specially designed to answer your questions about DAHARA gift boxes. You will find useful information about their use, validity, and much more, to fully enjoy your wellness experience.
Is spa access included in my gift box?
Access to the spa is not included in your DAHARA gift box. The available services are detailed in your box options, such as massages or beauty treatments.
Does the recipient of a gift box have access to the same services as other customers?
Yes, the recipient of a DAHARA gift box has access to the same services as other customers, subject to the establishment's conditions.
Is the detail of the services included in my gift box specified?
The services included in your gift box are specified on the box itself or in the accompanying information booklet. You will find the details of the massages and treatments offered by Dahara Estetica e Benessere, such as the Massaggio Lomi Lomi, the Massaggio Classico, or the Trattamento Viso Guinot Hydradermie. For a customized wellness experience, your gift box is valid at our DAHARA establishment.
Is parking included in my gift box?
The DAHARA gift box does not include parking. Please check the specific conditions of the establishment to confirm this information.
Is breakfast included in my gift box?
Breakfast is not included in DAHARA's gift boxes. However, to fully enjoy your wellness experience, you can relax in our aesthetic and wellness center in Lugano.
Is special attention given to the recipient of a gift box?
At DAHARA, the recipient of a gift box is welcomed with special attention, in an environment designed for well-being and relaxation. The center offers personalized treatments to meet individual needs, ensuring a tailored beauty and relaxation experience.
Is a welcome drink included in my gift box?
At DAHARA, the inclusion of a welcome drink in your gift box depends on the specific conditions of the establishment. You can fully enjoy it during your visit to DAHARA.
Should we bring towels to the Spa?
The towels are provided by the DAHARA establishment during your spa visit.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can certainly purchase multiple DAHARA gift boxes for your employees and customize them according to your needs. DAHARA gift boxes offer a wide variety of massages and treatments to meet all expectations.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple DAHARA gift boxes and send them directly to your clients, either in digital or paper format. The boxes are sent immediately after purchase, allowing recipients to choose their treatment dates based on the establishment's availability.
Do you offer preferential rates for bulk purchases?
Volume discounts apply for large quantity purchases, with a customized quote based on the ordered volume at DAHARA.
Do you offer an advantageous and personalized solution for works councils (CSE)?
DAHARA offers custom solutions for employee committees, with preferential rates and customization options for gift boxes tailored to your needs.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, you can update your details online via your account or by providing us with your order number and the new information. DAHARA's terms apply.
How can I leave a review for my gift box?
You can share your feedback about your experience online after your visit. At DAHARA, we value your input to improve our services and provide optimal well-being for all our clients.
How can I contact the store?
For any questions regarding your gift boxes, you can consult the general terms on our website or directly at our DAHARA establishment in Lugano.
Is there a dress code for the gift box?
To fully enjoy your wellness experience at DAHARA, comfortable and casual attire is recommended. The facility favors a relaxing and friendly atmosphere, with no strict dress code.
From what age can I get a treatment?
The minimum age to receive a treatment at DAHARA depends on the chosen treatments. Most of our treatments are suitable for adults, but some may be appropriate for adolescents starting at 16 years old. DAHARA.
Is it absolutely necessary to make a reservation?
To enjoy your gift box, a reservation is required. The beneficiary can choose their dates directly with the DAHARA establishment.
How can one access the hotel from the airport?
To get to DAHARA from the airport, you can use public transportation or a taxi service. The center is located in Pazzallo-Lugano, a destination easily accessible from Lugano Airport.
Is the establishment accessible to people with reduced mobility?
Accessibility for people with reduced mobility is ensured in our DAHARA establishment.
Are pets allowed in the establishment?
DAHARA does not accept pets in its establishment.
Where can I find the menus?
The gift box menus are available on the detailed sheet of each box or directly on the website of the partner establishment DAHARA.
What are the hours of operation?
DAHARA's opening hours in Lugano are available directly on their website. You will find all the necessary information to plan your visit to this wellness and aesthetics center.
Is there parking available near the establishment?
DAHARA is located in Lugano, a well-served city with numerous parking options. You can easily find a parking spot near the DAHARA establishment.
What are the delivery methods for gift boxes/vouchers?
DAHARA gift boxes are sent via email in digital format, allowing for immediate use. The recipient can thus choose their treatment dates with complete flexibility, directly with the establishment.
Is postal delivery offered?
Yes, we offer mail delivery of our gift boxes. The delivery times and conditions vary depending on the establishment chosen, but you will receive your gift box in digital format as soon as the purchase is made, at DAHARA.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for massages and beauty treatments. The boxes are valid for the services offered by the DAHARA aesthetic center.
Is the gift box available in physical format?
Yes, DAHARA gift boxes are available in physical format. You can also opt for a digital version if you prefer, with immediate sending and flexible booking for the beneficiary. At DAHARA, we guarantee secure and direct payment to the establishment.
Is the box presented in a neat packaging?
DAHARA gift boxes are presented in a careful and elegant packaging, ready to give for an unforgettable wellness experience.
Is the gift box available in a digital format (e-gift box)?
Yes, DAHARA gift boxes are available in a digital version. You can choose to have it delivered by email, which allows for immediate delivery of the gift box to the recipient, who can then choose their treatment dates at DAHARA.
Can the gift box be sent directly to the recipient?
You can choose to send the box directly to the beneficiary when placing your order. The box is sent in digital format, allowing the beneficiary to choose their appointment dates according to the availability of the DAHARA establishment.
Do you deliver gift boxes internationally?
DAHARA gift boxes are delivered internationally, with varying fees and delivery times depending on the destination. You will receive your gift box in digital format immediately, allowing the recipient to choose their treatment dates and fully enjoy their wellness experience at DAHARA.
What are the delivery times for gift boxes by mail?
DAHARA gift boxes are sent digitally immediately after purchase, allowing the recipient to plan their wellness experience according to the availability of the DAHARA establishment.
Is it possible to schedule a delivery date?
You can schedule the sending date of your gift box during your order. The box is sent immediately in digital format, allowing the recipient to choose their treatment dates at DAHARA.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing the recipient to book their treatment dates at DAHARA.
How can I track my order?
You can track your order by logging into your account on our website. The gift box is sent immediately in digital format, allowing the recipient to choose their appointment dates according to the availability of the DAHARA establishment.
Can I receive my gift box by email or mail?
You can receive your gift box by email or by mail, depending on your preference. The box is sent immediately in digital format, allowing the beneficiary to choose their service dates. At DAHARA, we guarantee secure and direct payment to the establishment.
What is the delivery time for my gift voucher if I choose postal delivery?
The gift certificate is sent immediately in digital format after purchase. The recipient can then choose their appointment dates with the DAHARA establishment.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your DAHARA gift box remains valid. You can use it for a new reservation according to the establishment's conditions.
Can my gift box be extended if not used?
The extension of your DAHARA gift box depends on the availability and specific conditions of the establishment. The boxes are valid for a determined period, but it is possible to benefit from an extension under certain conditions. DAHARA is committed to offering a personalized and flexible wellness experience.
Can my gift box be exchanged for another service?
Exchanging your gift box for another service is possible depending on availability and DAHARA's conditions. The center offers a variety of massages and treatments, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, allowing you to choose an alternative that suits your needs.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box depends on the conditions specified at the time of purchase. Reservations can be modified or canceled based on availability and the policies in effect at the DAHARA aesthetic center.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and conditions of DAHARA. The beneficiary can choose the dates of their treatment based on the available slots, directly with the establishment.
Is there a cancellation period for gift box reservations?
The cancellation period for reservations made with a gift box is specified during the booking at DAHARA.
Is it possible to reschedule without fees with a gift box?
Date postponement is possible depending on availability and the establishment's conditions. DAHARA gift boxes offer flexibility so you can enjoy your wellness experience at the time that suits you best.
Can I convert my gift box into a gift card?
DAHARA gift boxes cannot be converted into gift certificates. You can use them to book a wellness experience among our massages and treatments, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, directly at our DAHARA establishment in Lugano.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
DAHARA offers special gift boxes for events like Valentine's Day, Christmas, or weddings, with a selection of massages and treatments to provide a unique wellness experience.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
DAHARA offers gift boxes suitable for various occasions, such as birthdays, bachelorette or bachelor parties, or events with friends. You can choose from our massages and treatments to offer a unique well-being experience, personalized according to the recipient's preferences.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by DAHARA are official and guaranteed without intermediaries. You benefit from direct rates and secure payment, with immediate delivery of the box in digital format. The beneficiary can thus easily book their treatment dates at DAHARA.
Are the services included in the gift boxes identical to those consumed on site?
The services included in the DAHARA gift sets correspond to those offered by the establishment, with various options such as Lomi Lomi massages, Guinot Hydradermie facial treatments, or Kobido massages. The gift sets are customizable to meet individual needs, with treatments designed to offer a unique wellness experience at DAHARA.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
Exchanging one service for another is possible depending on availability and reservation conditions at the time of booking. The treatments offered by DAHARA include massages and facials, providing various options for a personalized wellness experience.
Is it possible to pay for a gift box by bank transfer?
It is possible to pay for a gift box by bank transfer at DAHARA.
Is online payment secure?
Online payment is secure on our platform, ensuring the protection of your banking data. You benefit from a direct and safe payment to the DAHARA institution.
Is payment via group or shared payment possible?
Payment via group or shared payment is not offered for the purchase of our gift boxes. You can pay for your order by credit card, bank transfer, or PayPal, with secure payment directly at DAHARA.
Are your gift boxes exclusive creations, specifically designed by your establishment?
DAHARA gift boxes are designed to offer a unique wellness and beauty experience, but they are not specific to any particular establishment. Each box allows you to enjoy a range of personalized treatments, such as massages or facials, at our center in Lugano.
Is it possible to pay in installments?
The pay-in-installments option is not offered at DAHARA.
Is the payment deducted immediately upon ordering?
The payment for your gift box is debited immediately upon ordering. The gift voucher is sent in digital format, allowing the recipient to choose their treatment dates at DAHARA.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative order for the purchase of DAHARA gift boxes.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At DAHARA, all payments are secured by a certified provider compliant with PCI DSS standards, ensuring a secure transaction.
When purchasing a gift box, do I keep the history of my orders?
Your order history is accessible in your DAHARA customer account, where you can find all the necessary information.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
DAHARA accepts payments by credit card, PayPal, Apple Pay, and Google Pay for a secure and immediate transaction.
Can I receive an invoice after my purchase?
After your purchase, you will receive an invoice by email. You can also find it in your DAHARA customer account.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. The payment is secure, and the gift box is sent immediately in digital format, allowing the recipient to choose their treatment dates at DAHARA.
Can a promotional code be used?
Yes, you can use a promotional code for your order at DAHARA. Check its validity and usage in the terms and conditions of sale.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. Payments are secure, and the box is sent immediately in digital format, allowing the beneficiary to choose their appointment dates. All details are available directly on the DAHARA website.
Do you accept vacation checks?
Vacation vouchers are accepted according to the conditions of the DAHARA establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will be included with the gift box. Take advantage of this attention to make your gift even more unique at DAHARA.
Can we add options to your gift box offers?
DAHARA gift boxes can be customized to your liking. You can choose from a variety of massages and treatments, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, to offer a unique wellness experience to your loved ones with DAHARA.
Do you offer premium packaging for gift boxes sent by mail?
You can choose a premium packaging for your DAHARA gift sets. Select this option when placing your online order for a neat and elegant presentation.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark the special occasion. At DAHARA, you benefit from an immediate digital dispatch of your box, allowing the recipient to choose their treatment dates.
How do I request a refund for a gift box purchased online?
The refund of a DAHARA gift box is possible according to the purchase conditions, provided that the order number is supplied. The details of the refunds are specified at the time of purchase, in our DAHARA establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, a duplicate can be issued subject to availability. The digital box is sent immediately after purchase and can be used to book services at DAHARA.
Can partially used gift boxes be refunded?
Partially used DAHARA gift boxes cannot be refunded. The terms of use are specified at the time of purchase.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is perfectly possible to exchange a DAHARA gift box for another of equal or greater value, depending on the purchase conditions. Our boxes offer great flexibility so that the beneficiary can choose the experience that suits them best.
Does the right of withdrawal apply to the purchase of a gift box?
The DAHARA gift box is non-refundable and non-exchangeable, as it is a service to which the right of withdrawal does not apply.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail depends on the purchase conditions. At DAHARA, the gift box is sent immediately after purchase, and the cancellation conditions are specified during the order.
What should I do if the received box is damaged or contains an error?
If your DAHARA gift box is damaged or contains an error, a photo of the box will be necessary to process your request quickly according to the establishment's conditions.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box purchased at DAHARA depends on the specific terms and conditions of sale for that gift box, which are available on its description page.
What happens if the recipient couldn't use the gift box before its expiration date?
The DAHARA gift box must be used before its expiration date. If the recipient cannot use it in time, it unfortunately can no longer be used. We recommend checking the terms of the gift box to find out about possible extension options at DAHARA.
Is a voucher issued if the gift box is not used?
If the gift box is not used, a credit can be issued according to DAHARA's specific conditions.
How can I redeem the cashback?
To use your DAHARA gift set, you will receive a digital gift certificate immediately after your purchase. You can then present it during your visit to enjoy the chosen treatment.
What is the processing time for a refund after I make a request?
The refund processing time for a DAHARA gift box is usually within 14 days after the request is validated, according to the purchase conditions. DAHARA is committed to offering you a personalized wellness and beauty experience, with treatments tailored to your needs.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
DAHARA gift boxes are neither exchangeable nor refundable. We remind you that the beneficiary can choose from a wide range of personalized treatments, such as massages or facials, for a customized wellness experience.
Are there any dates excluded for gift boxes?
Yes, certain dates can be excluded depending on the establishment's availability. You can check the available dates directly during your booking at DAHARA.
Is booking with a gift box subject to availability?
Booking with a DAHARA gift box is subject to the availability of the establishment. To fully enjoy your wellness experience, it is advisable to book as soon as possible.
I've lost my password to log into my account, what can I do?
To regain access to your account, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password. You will then be able to fully enjoy the wellness services of DAHARA.
Do I need the gift box number to make a reservation with a gift box?
To book your session at the DAHARA center, have your gift box number ready, as it is essential to validate your reservation.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the DAHARA establishment.
Can I use my gift box on holidays?
The use of your gift box at DAHARA may vary depending on the holidays. We recommend checking availability directly with the establishment to plan your visit.
Can I freely choose my dates with a gift box?
With a gift box, you can choose your reservation dates based on the establishment's availability. The beneficiary can directly book their dates with the Dahara aesthetic center.
Can I book online with my gift voucher?
Booking with a gift box is done directly at the Dahara establishment in Lugano, where the beneficiary can choose their dates to enjoy their wellness experience.
Can I make a reservation by phone with my gift box?
You can book by phone with your gift box. The beneficiary can choose their dates directly with the DAHARA establishment.
Can I make a reservation by email with my gift box?
Booking by email with your gift box is possible at DAHARA.
Is it possible to modify my gift box to a gift box of equal or lesser value?
It is possible to exchange your gift box for a box of equal or lesser value, according to the purchase conditions. DAHARA gift boxes offer flexibility to choose services tailored to your needs, such as massages or personalized beauty treatments.
Does my gift box cover the entire service?
Your DAHARA gift box covers the service indicated on your exchange voucher. Any additional charges or options are at your expense. The establishment's conditions are specified at the time of booking.
Is my gift box personalized?
Your DAHARA gift box is personalized and bears the name of the beneficiary indicated at the time of purchase. It allows you to choose from a variety of treatments, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, for a customized wellness experience.
Can my gift box be used all at once?
Your DAHARA gift box can be used all at once to fully enjoy one of our massages or treatments. The recipient can choose from our various services, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, for a customized wellness experience.
Is my gift box valid in multiple establishments of a group?
Your DAHARA gift box is valid in our Lugano establishment, where you can enjoy our personalized massages and beauty treatments.
Is my gift box valid in only one establishment?
Your DAHARA gift box is valid for the services offered in our establishment in Lugano, where you can enjoy personalized massages and aesthetic treatments.
Is an upgrade possible with an additional fee using my gift box?
The upgrade depends on the availability and conditions of the DAHARA establishment.
Can someone else use my gift box?
The gift box is nominative and can only be used by the designated beneficiary. It allows you to choose from a variety of personalized treatments, such as massages or Guinot treatments, for a tailored wellness experience. Enjoy this moment of relaxation at our DAHARA establishment.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be requested when using your gift box according to the establishment's conditions. The terms are specified on your gift box or during the reservation at DAHARA.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon your arrival at the Dahara Estetica e Benessere center. This center, located in Lugano, offers a variety of treatments and massages for a personalized well-being and beauty experience. You will be able to fully enjoy your DAHARA gift box.
Do you accept pets?
DAHARA does not accept pets in its establishment.
How do I proceed with reserving my gift voucher?
To use your gift voucher, log in to your account on our website and follow the instructions to choose your treatment and book your session. The gift voucher is valid for a wide range of treatments at the estetico Dahara center.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can place an order as a guest at DAHARA.
Is my gift card divisible? Can I use it multiple times?
Your gift check can be used in several installments, depending on the availability and conditions of the DAHARA establishment.
What are the check-in and check-out times?
The arrival and departure times are specified when booking your session or treatment at the DAHARA center.
What services are included in a gift certificate?
The services included in your DAHARA gift voucher depend on the chosen box set. You can enjoy massages, facial treatments, or hand and foot care, depending on the selected option.
What is the difference between a gift box and a free amount voucher?
A DAHARA gift box allows you to choose from predefined wellness experiences, while an open-amount voucher gives you the freedom to select the treatment of your choice from a wide range of services.
Are the terms of use clearly stated?
The terms of use for our gift boxes are clearly stated on our website. You can consult them before your purchase to learn about the details of the services offered by DAHARA.
How do I use a gift box during booking?
To use your gift box, simply present your unique code when booking at the DAHARA establishment. The beneficiary can then choose their treatment dates from the available options, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie. Bookings are made directly with the DAHARA center.
Can the gift box be transferred to a third party?
The DAHARA gift box can be given to a third party. You can specify the recipient during the order, and they will then be able to choose and reserve their treatment from the options offered by DAHARA.
Can the validity of a gift box be extended or renewed?
Extending or renewing the validity of a gift box is possible according to the conditions of your purchase. The gift box is sent immediately in digital format, and the beneficiary can choose their service dates. Take advantage of this flexibility to offer a custom wellness experience at DAHARA.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a digital copy will be sent to you immediately after your request. The guest will thus be able to enjoy their wellness experience at the DAHARA aesthetic center.
What is the validity period of a gift box?
The validity period of a DAHARA gift box is 12 months from the date of purchase, thus offering flexibility to plan your wellness experience.
Are children allowed?
DAHARA is a wellness and aesthetics center specializing in personalized care for adults. Children are not allowed in our DAHARA establishment.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
At DAHARA, if the beneficiary does not spend the entire value of the gift box, the remaining balance is lost. In case of exceeding the value, an additional payment is required according to DAHARA's establishment conditions.
Is the spa access private?
Access to the spa at DAHARA depends on the specific conditions of the chosen gift box. The offered treatments, such as the Massaggio Lomi Lomi or the Trattamento Viso Guinot Hydradermie, provide moments of relaxation and well-being in a privileged setting.
What types of gift boxes do you offer?
We offer gift boxes for massages and beauty treatments, such as the Massaggio Lomi Lomi, the Massaggio Classico, the Trattamento Viso Guinot Hydradermie, or the Massaggio Kobido. These boxes are perfect for offering a well-being and relaxation experience. You will find these options at DAHARA.